Including self-service for employees to check their shift schedule and colleagues within department. System was made to greatly reduce workload and time consumption.

Feature of System

• Automatic Scheduling
  • Systematic Shift Management Process
  • Reduce workload and time for scheduler and administrator who have to manage Shift every month
• Anytime Anywhere
  • Easy to track own work shift in real-time via Web Application whether past and future
  • Able to arrange department’s manpower in real time for dealing with shortage of manpower
• Workflow
  • The system defines a clear sequence of work shifts. Including having approval from the supervisor in order to get the correct work schedule
  • The system has a notification for employees to enter their own shift schedule. According to the process of organizing the shift, this will allow employees to be more involved and responsible for their own work shifts.
• Visibility
  • Employee can view their own department’s work schedule and request to exchange shift schedules with colleagues.
  • Screen showing information of each department, the number of working hours, OT hours with limitation per month for manage manpower planning
• Tracking
  • Tracking OT system, working hours of employees in each department
  • Tracking of changed shifts and approval history
  • Tracking history of employee switch shift requests and approvals
• Approval
  • Work schedules are approved by the person responsible for reviewing and approving shifts to provide the correct work schedule
• Self service
  • Able to request a leave plan and notify holidays (off-day) in advance
  • Able to switch holidays with your colleagues by yourself
  • Able to check the shift information that day by yourself at any time.
• Regulation
  • Control the number of days off of employees
  • Control the number of working hours per month that employees have to do.
  • Control and acknowledge the rate of manpower used each month. (From the total control, this may reduce the overtime working rate.)

• Logical calculation
  • It is the allocation and distribution of personnel in each working position of that department to minimize inequality. It is based on the assessment of the patient’s nursing needs as criteria which is under various conditions set by the hospital
  • The system will take into account the weight of the working position in each department in the shift arrangement because one working position of the department can use the same group of people to work in that position This is where the Priority is set in the shift arrangement.
  • There is a screen to manage nursing manpower planning by each department to meet hospital target

FORMS

• Employee request non-work
• Admin review and adjust non-work
• Admin review and adjust work schedule

FLOWS

• Shift Management Flow

REPORTS

• Summary Calendar View

BUSINESS BENEFIT

• Improved business operation 
• Paperless office
• Greater productivity and efficiency 
  • Reduce steps of work, time, documents to manage flexible shift schedule
  • The manpower can be adjusted according to the appropriate situation in advance to make the shift arrangement as needed and suitable for the current situation.
  • To satisfy nursing personnel by managing the manpower of nursing personnel to be sufficient for the amount of work as well as setting up a fair work schedule.
  • Self-service, when users entry request, system will verify and validate based on hospital rules. If there is any unacceptable request, system will alert message to inform user to modify it immediately before submit and escalate to approver.

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